Q: Can I sell my product on my site?
A: Yes! Our Non-Profit, Standard Business, Marketing Pro, and Build it for Free plans all include ecommerce capability. We have an automatic shopping cart that works with PayPal to accept all major credit cards instantly (you don't have to be a PayPal member to buy your products though. Your visitors can just enter their credit card number. If they happen to be a PayPal member, they can checkout even quicker). We also include a free upgrade to use the advanced Mal's shopping cart, which supports many 3rd party payment systems, UPS shipping, and more. See our pricing page for details by Clicking Here

Q: Can I make a photo gallery?
A: Yes. We have a great auto-thumbnail feature that makes it easy to create a photo gallery. Read more about this feature by clicking here We also support a number of photo gallery services, such as the free Google photo gallery.

Q: Will you help me submit my site to the search engines? Can you help me get more website traffic?
A: With millions of websites out there, getting your site noticed is an important challenge. We are dedicated to helping our customers have the most success possible. We submit your site to over 1000+ search engines and directories for free upon request. View this page for details Click Here

With our Marketing Pro plan, we have additional features to help you get noticed, including automatic weekly submissions to 1000+ search engines and directories. You also have access to our 14 marketing power tools, and you can request a site review once a month where our staff will give you tips on how you can work your way higher in the search engine listings. See more on our pricing page under the Marketing Pro plan by clicking here.

You can also read Mitch's article about the additional marketing features by clicking here


We also include a META TAG feature on our control panel that will automatically program the special META TAG codes that many search engines use to index you, and more.

Q: Can I create small thumbnails of my catalog items in columns that enlarge to a detail view?
A: Yes. Our auto-thumbnail feature works with our catalog style. Turn your catalog item pictures into small thumbnails with the touch of a button. Click on the thumbnails to show a detail view with an automatic shopping cart!

Q: Can I see some examples of some of your customers' Websites?
A: Yes. We are proud of our customers. We have thousands of customers who use our system from around the world, including every state in the United States and every province of Canada, and even a few customers in small countries, such as Maldives. You will find examples on our home page and on our SiteRightNow pricing page for most of the plans when you click the DETAILS button.

Q: Can I include music files on my site?
A: Yes. You can include music. We support most music formats. See our Jazz Up Your Site page for a cool 3rd party jukebox that many customers are using. You can also upload music files directly if you wish using our "download" page style. There are a few bands and music sites on our customer examples page as well.

Q: What sets you apart from other Website service providers?
A: (response entered by WebMaster Mitch Cohen)
Support Central On-line is a growing family run business, and we pride ourselves on the personal attention we can provide to our customers. Customers have commented to me that they were surprised that there was actually a real person on the other end of the phone or e-mail to help them. When you are a SiteRightNow customer, feel free to call and ask for advice, help, additional graphics, and anything else that you need. We will do our very best to spend time with you and help you be successful.


Here are a few product features that I think set us apart:

• One-stop shopping made easy. One of our main goals when designing SiteRightNow was to make things easy. Our service provides everything for your Website automatically, including searching for an available domain name, registering a new domain name, transferring an existing domain name, designing your Website, and more.


• No hidden costs. Unlike a few other services, we include everything we provide in one price. Be careful of other companies who advertise an extremely low price. You may find out later that they charge extra for features you will need, such as the ability to create an online catalog. Some other services will charge you by the number of items in your catalog. We include all of our services in one price to keep things simple and fair for our customers.


• Not just a starter site. With SiteRightNow you can create a one page Website or a humongous thousand page Website. It's up to you. We think our service is an excellent alternative to having a site professionally designed at a fraction of the cost. You can include an unlimited number of pages and page levels without programming.


• We Build it for Free Plan

This is a new plan we started offering that is hard to match. We offer free web design by our professional staff and 5 hours a month to make changes for you as needed. This is all included in one low monthly price. And your domain name registration is included as well, for no extra charge

• Use Your Own Tools if you Outgrow us Even though I think our system is very powerful, there are times when some customers decide they wish to try out web design programs, such as DreamWeaver. Upon request, we can give you direct access to your website directory, so you can use your own web design programs.


• We don't use templates! This is a major difference with most other services. Instead of choosing a ready-made template, we use general page styles that we think give you more freedom. We think SiteRightNow is very "open-ended" and has less restrictions than if we would have to fit into a template approach.


• Unlimited space We let you use as much as space as you need for your site without monitoring or restricting this (on all plans other than the Personal plan). Most other services will have a limit. We also do not have a built in limit on bandwidth (sometimes called data throughput). Most other services may limit how busy you can get and just shut you down if you get too busy! We have plenty of bandwidth with multiple high speed fiber optic lines, so we try to keep things simple. You don't have to worry about it.


• Secure e-commerce! You can sell your product on your Website right now! SiteRightNow supports most of the available on-line payment systems, so you can instantly accept credit cards on your website.


• 30 E-mail Accounts. Some people get our Websites just for the e-mail! We provide you with up to 30 e-mail accounts with your domain name on the end (@yoursite.com). This is great for organizations, businesses, and groups who would like everyone to have an e-mail account with their Website name at the end. Other services we have seen offer as little as 3 or less accounts with their package. Also, e-mail sent to info@yoursite.com is automatically forwarded to your personal e-mail account if you want to keep using your current e-mail address.


• Fast Control Panel Designer. Our On-line Control Panel is designed to work very quickly. You can enter your page content (text and graphics) and instantly preview your work. Creating a fast Control Panel was an important design goal for us. We have received comments from users of other services who complained about being frustrated with slow on-line Web builders.


• You don't have to learn another program! On SiteRightNow you click a few buttons to make your design choices, and you spend most of your time working on your page content (entering your text and choosing graphics). On SiteRightNow you don't have to take the time to learn another Web Design software program. All you do is enter your information on simple to use forms, and our program takes care of the rest!


• Easy to Read. We think our Websites designs are brighter and easier to read than many sites we have browsed on other services (of course this is our opinion, but some customers have mentioned this also).


• We take the time to explain

There are some services where you see a home page, you have a start here button, and that's about it. It's possible I talk too much! but my staff and I really do our best to explain what you are getting and what we offer. We try to be as upfront as possible and explain all the details the best we can.

Q: Do you have any references or comments from your customers?
A: Here are some testimonials:
Customer Testimonials

Q: Are there any restrictions on what type of site we may choose to design?
A: At this time, we have very few restrictions on the type of site you can design. You can check out our terms of use restrictions from this link:
Terms of Use

Q: What is SiteRightNow?
A: On our SiteRightNow Website, you purchase your own Website for your business, organization or club at a very affordable price. Our Website handles all of the programming and Web hosting for you. Once you sign up, you can logon to your personal Control Panel, where you make your design choices and edit your Website content. As quickly as you can come up with what you want to say, you can launch your Website. Check out the START HERE section of our Website for more details.

Q: Can I use my own tools, such as Microsoft's FrontPage?
A: Your SiteRightNow control panel will handle everything for you without programming or using other software. However, if you decide you want to use your own tools, such as Microsoft's FrontPage, we can install the FrontPage extensions for you upon request for no extra charge.

Q: What is your refund policy?
A: Click here to view our refund policy.

Q: Will my Website look like everyone else's?
A: We understand your concern. Most people want a site that looks unique. That's exactly why we have included a variety of button and background styles. You can also upload your own backgrounds and include your own graphics, so your site will reflect your style. We also plan on adding even more choices and more variety. Using your SiteRightNow Control Panel, you can create an entire new look for your entire Website with a click of a button!

Take a look at our customer examples page. We think you will agree that there are many different ways to display your website: Customer Examples

Q: Can I put a hit counter on my page?
A: Yes. You can add a counter to your home page Right Now!

When you logon to your control panel, you will see a wide variety of hit counter choices. Our hit counter also compiles real-time statistics for your website. You can generate an instant up-to-the-second report at any time on your control panel.

Q: How do I change my credit card information?
A: If you would like to have us use a different credit card for your account, simply fill out the secure online form we have on this page:
Modify Your Credit Card Info

Q: How do I use my domain name on another service?
A: Of course, we would be sorry to see you go, but to use your domain name on another service, you follow the instructions on this form:

Domain Change Request Form

Note: For customers who received a free domain name as part of their plan, you can use your domain name on another service for $19.95.

Q: Is there a demo or a tour?
A: Yes, you can view our virtual tour page by clicking here.

You can also view what some of our customers have done on our customer examples page by clicking here

Q: Is it easy to use? I'm not a computer expert, so I'm not sure if I can do it.
A: Most customers say they find the system pretty straightforward. Judging from the low number of help calls we receive, most customers are able to use the system quickly. We designed this system for anyone to use. No experience is necessary. We have thousands of customers from around the world who have been successful. Also, remember we are here to help you through our 800 number, online chat and email, and we never charge for support!

Q: Do you have a free trial?
A: It's not a free trial per se, but we do offer a satisfaction guarantee where you can receive a refund if you find this isn't for you. You can check out the details here:
satisfaction guarantee and refund policy

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